Privacy Policy

March 27, 2026

Introduction

At Aleva Health LLC, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our health insurance brokerage services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

Full name, date of birth, and gender
Contact information including phone number, email address, and mailing address
Household and dependent information
Employment status and estimated annual income
Current health insurance status and coverage preferences
Any additional information you voluntarily provide through our forms or consultations

How We Use Your Information

The information we collect is used to:

Match you with the most suitable health insurance plans
Connect you with licensed insurance carriers on your behalf
Schedule and confirm appointments and consultations
Send you plan information, updates, and follow up communications
Comply with legal and regulatory requirements as a licensed insurance broker

How We Share Your Information

Aleva Health does not sell your personal information. We may share your information only in the following circumstances:

With licensed insurance carriers necessary to complete your enrollment or quote request
With trusted service providers who assist in operating our website and business, under strict confidentiality agreements
When required by law, court order, or government regulation
With your explicit consent

SMS & Email Communications

By submitting your contact information through our website, you consent to receiving SMS messages, emails, and phone calls from Aleva Health regarding your insurance inquiry, appointment confirmations, and plan updates. Message and data rates may apply.

To opt out of SMS messages at any time reply STOP to any message you receive from us. To opt out of email communications click Unsubscribe at the bottom of any email.

Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings at any time however some features of the website may not function properly as a result.

Data Security

Aleva Health takes the security of your personal information seriously. We implement industry standard security measures to protect your data from unauthorized access, disclosure, or misuse. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Third Party Websites

Our website may contain links to third party websites. Aleva Health is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately and we will take steps to delete it.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information subject to legal obligations
Opt out of marketing communications at any time
File a complaint with the appropriate regulatory authority if you believe your privacy rights have been violated

Changes to This Policy

Aleva Health reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.